Customer Supporter with Italian

Your responsibilities: Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat. Follow established procedures to address customer needs promptly and professionally. Process warranty claims and coordinate repair...

Engage with customers through various channels including phone, chat, and email, handling both inbound and outbound interactions Provide exceptional service by approaching each interaction with a proactive, patient, and understanding attitude, ensuring every customer...

Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Collaborate with...