Konsultant ds. Obsługi Klienta z językiem niemieckim

Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Collaborate with...

Your responsibilities: Engage with customers through various channels including phone, chat, and email, handling both inbound and outbound interactions Provide exceptional service by approaching each interaction with a proactive, patient, and understanding attitude,...

Your Daily Grind: Start every day with a delicious cup of coffee, and help our customers by answering queries through phone, chat, or web forms Each case is handled like a special coffee recipe – resolving warranty issues, coordinating repairs, and providing...