Customer Service Specialist with French
Location:Katowice
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands — and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Responsibilities:
- Responsible for the operational tasks of Logistic Claims processes
- Solving claims tickets accurately and efficiently to achieve the fixed service level target
- Deliver different order to cash processes KPI’s
- Cooperate with local Customer Service organizations, warehousing, distribution and transportation
- Ensure Logistic Claims processes are done in compliance with related financial controls
- Implement improvements to current processes
- Involvement in projects related to Logistic Claims area
- Ensure efficient customer service processes
Minimum qualifications:
- Good knowledge of French and English (min. B2)
- Good communication skills
- Previous experience in a multinational company
- Knowledge of MS Office at an intermediate level
- Knowledge of the SAP system - nice to have
What we can offer:
- Stable job offers - employment contract
- Free access to our award-winning learning platform
- Possibility of submitting a request for Private Medical services with Luxmed,
- Possibility of submitting the request for group life insurance (covered by Genpact)
- Possibility of submitting the request for Benefit Multisport (co-financed)
- Additional holidays dependent on your tenure in the Company - up to 4 days per year
Szczegóły oferty:
Stanowisko: Customer Service Specialist with French
Lokalizacja: śląskie / Katowice
Firma: Genpact PL
Opublikowano: 2022-09-16